- #MICROSOFT OFFICE UPDATE FOR MAC PROBLEMS HOW TO#
- #MICROSOFT OFFICE UPDATE FOR MAC PROBLEMS INSTALL#
I decided to use my favorite uninstall utility on the Mac, “App Cleaner”. Since working with the existing version of Office didn’t work, I needed to uninstall and reinstall Office. But in this case that wasn’t an issue since the machine only had the current version of Office. That said, Microsoft lists that as a potential fix in their documentation in their article about this very issue. So this is a bit particular to this particular problem, especially since Office tends to do better with older versions running alongside the newer versions. Microsoft’s example image of 2 versions of Office installed simultaneously. So the next thing was to look for were… 3: Multiple Versions of Office installed: These updates still resorted in the same issue. In this case the apps were out of date, but not by much, so I updated them.
#MICROSOFT OFFICE UPDATE FOR MAC PROBLEMS HOW TO#
If you’re not sure how to get to this, open a new Finder window, hit the “Go” menu in the menu bar, and hit “Go to folder” and type in the following: /Library/Application Support/Microsoft/MAU2.0 If that doesn’t work, such as if you can’t open any Office apps, then you can find it by opening the Library, then the “Application Support” folder within that, then the “Microsoft” folder, and finally the “MAU2.0” where the app resides. You can get to it by opening any of the Office app, such as Word, and then hitting “Help” in the menu bar, and “Check for Updates”.
#MICROSOFT OFFICE UPDATE FOR MAC PROBLEMS INSTALL#
Microsoft has an auto-update tool packaged with the Office Suite that check for and will install updates to the Office apps either manually or automatically. So my next thought was to… 2: Update the Office Suite So the issue was not with Office as a whole. Naturally I started with Word and didn’t find any issues opening it, typing in it, or saving documents. The professor’s only issue was with Outlook, but she hadn’t tried the other Microsoft apps. The troubleshooting steps were interesting for this one, so follow me through the process. Be sure to install any available updates for the application and OS X.” You may need to reinstall the application. Check with the developer to make sure Microsoft Outlook works with this version of OS X. “Microsoft Outlook cannot be opened because of a problem. She hadn’t been at her Mac in a several months (pandemic and all), and now when opening Outlook it would barely even bounce before crashing and popping up an error message that read, The week before, in my day job as an IT technician, I received a request to help a professor with her Microsoft Outlook app.